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What is Sitehosting.cloud?

Sitehosting.cloud is a web hosting company providing fast, secure, and reliable cloud and cpanel hosting solutions.

Can I upgrade or downgrade my plan?

Yes, you can upgrade or downgrade your plan at any time through our control panel or by contacting support.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers.

What control panels do you offer?

We offer cPanel, and DirectAdmin.

What is your server uptime guarantee?

We guarantee 99.9% server uptime.

What support channels do you offer?

We offer 24/7 support via phone, email, live chat, and ticket system.

Do you offer managed hosting services?

Yes, we offer managed hosting services for VPS and Dedicated Hosting plans.

How do I cancel my account?

Contact our support team to initiate account cancellation.

What security measures do you take?

We implement firewalls, intrusion detection, and regular security audits.

How do you handle data breaches?

We have an incident response plan in place to promptly respond to data breaches.

Do you offer reseller hosting?

Yes, we offer reseller hosting plans.

What types of hosting plans do you offer?

We offer Shared Hosting, VPS Hosting, Dedicated Hosting, and Cloud Hosting plans.

Do you offer domain registration?

Yes, we offer domain registration and transfer services.

What operating systems do you support?

We support Linux, Windows, and CentOS.

Do you support SSL certificates?

Yes, we provide free SSL certificates with all hosting plans.

Do you offer backups?

Yes, we provide daily and weekly backups.

What is your response time for support tickets?

Our average response time is less than 30 minutes.

What is your refund policy?

We offer a 30-day money-back guarantee.

Do you offer discounts?

Yes, we offer discounts for annual payments and promotions.

Do you support two-factor authentication?

Yes, we support two-factor authentication.

Can I host multiple websites on one account?

Yes, depending on the hosting plan.

Can I transfer my existing website?

Yes, we offer free website transfers.